Airstream Five Rivet Dealer
Airstream of Santa Barbara in Buellton, CA
The entire team at Airstream of Santa Barbara prides itself on being an Airstream Five Rivet Dealer. What does that mean to our customers? It means we adhere to the highest standards when it comes to customer service and that your experience with our dealership will be second to none.
Only dealerships that have met the standards set by Airstream Inc. are identified with the Airstream Five Rivet Dealership mark.
The Five Rivet Difference: Improving the dealership experience
Every Airstream Travel Trailer is crafted from an average of 3,000 rivets which is the foundation of the quality aluminum shell. Top dealerships, like Airstream of Santa Barbara, are built with only “five rivets” which all exemplify a key touchpoint in creating a superior customer experience. Those five key customer touchpoints are: (1) Pre-Purchase, (2) Sales Process, (3) Delivery, (4) Service and (5) Loyalty.
Our loyal customers can testify to our commitment to customer service, and we hope that you will give us the opportunity to provide you with that same level of exceptional service. If you feel that we have not lived up to your expectation, please let us know.